Return and Refund Policy | Khwabon Ka Ghar
This Refund Policy outlines the conditions under which refunds are issued for products purchased from KhwabonKaGhar.com ("we," "us," or "our").
1. Refund EligibilityRefunds are processed for items that meet the criteria outlined in our Return Policy. Generally, this means the item must be:
- Returned within the specified return period.
- Unused, in its original packaging, and in the same condition as received.
- Accompanied by a valid Return Merchandise Authorization (RMA) number.
Once your returned item is received and inspected, we will send you an email notification. We will also notify you of the approval or rejection of your refund.
Approved Refunds: If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [Number] business days (e.g., 5-10 business days). The exact timeframe for the refund to appear on your statement may vary depending on your bank or payment provider.
Rejected Refunds: If your return is rejected (e.g., item not in original condition, outside return window), we will inform you of the reason, and the item may be returned to you at your expense.
3. Partial RefundsPartial refunds may be granted in certain situations, including:
- Items not in their original condition, damaged, or missing parts for reasons not due to our error.
- Items returned more than [Number] days (e.g., 30 days) after delivery.
Original Shipping Costs: Original shipping costs are non-refundable.
Return Shipping Costs: You will be responsible for paying for your own shipping costs for returning your item. If you receive a refund, the cost of return shipping will be deducted from your refund, unless the item was damaged or defective upon receipt.
5. Late or Missing RefundsIf you haven't received a refund yet:
- Check your bank account again.
- Contact your credit card company. It may take some time before your refund is officially posted.
- Contact your bank. There is often some processing time before a refund is posted.
If you've done all of this and you still have not received your refund, please contact us at [Your Email Address].
6. Damaged or Defective ItemsIf you received a damaged or defective item, please refer to our Return Policy for instructions. For such cases, we will cover the return shipping costs and provide a full refund or replacement.
7. Contact UsFor any questions regarding our Refund Policy, please contact us at:
+92 345 8444338 via Whatsapp
Last Updated: July 31, 2025